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PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and uses of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Returns Policy - Terms and Conditions

Please contact customer service

info@americangrocery.co.uk for more information on returning an item.
Refunds may be given at the discretion of the management. Thank you.

Cancellation

At AmericanGrocery.co.uk we operate a stick cancellation policy. Orders that are not processed and requested to be cancelled before any processing has taken place will be eligible for a full refund, provided it is approved by management. If you order is processed by our team and a cancellation request is provided there will be an admin fee of £9.99 per order, which is to cover any additional cost involved. Once the admin cost has been deducted from your account, any remaining balance will be refunded.

Product Information/Requests

The information provided on the site, has been recorded for customers use to make informed purchases on our site. By reviewing the site content you confirm as a customer that you are happy with all information displayed to you. If you require further information please feel free to email us with your request (which are reasonable, and fit our business structure and practices), and we will always try and answer your questions, however we cannot guarantee any timeframes, as to when we will be able to complete your request. Based on the kind of request we receive we will analyse it and see if it is possible to respond back.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a AmericanGrocery.co.uk or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

AmericanGrocery.co.uk does not and cannot review all communications and materials posted to or created by users accessing the site, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, AmericanGrocery.co.uk is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, AmericanGrocery.co.uk reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to AmericanGrocery.co.uk in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless AmericanGrocery.co.uk, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links


In an attempt to provide increased value to our visitors, AmericanGrocery.co.uk may link to sites operated by third parties. However, even if the third party is affiliated with AmericanGrocery.co.uk, AmericanGrocery.co.uk has no control over these linked sites, all of which have separate privacy and data collection practices, independent of AmericanGrocery.co.uk. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, AmericanGrocery.co.uk seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


Trademark / Logos

Any trademarks or logos used throughout this website are the property of their respective owners.